In an Emergency present to your local Emergency Department (ED) with your critical health plan found in the My RCH Portal. The ED doctors will contact the On-call Metabolic Doctors for advice, if needed.

You can also leave a voicemail on the Metabolic Triage phone 03 8341 6801 and one of Metabolic Medicine Team members will return your call between business hours.

Other helpful contacts

Newborn Screening Contacts

Newborn Screening Laboratory

Phone: 8341 6272

Email: screeninglab@vcgs.org.au

Specialist Clinics contact

Please use the form linked below to change your appointment

Specialist Clinics : Specialists clinics change of appointment form

Phone: 03 9345 6180

Email: sc.pod3@rch.org.au

If your child is unable to attend their appointment, please notify the clinic as soon as possible. 

Order Prescriptions 

When ordering a prescription please email the Metabolic Medicine Team via metabolic@rch.org.au

Please give at least 10 business days' notice for prescriptions to be written and sent.

When requesting a prescription information to include:

Name of Child:

UR number:

Date of Birth:

Weight:

Medication:

Where you would like the prescription taken to or delivered to:

Either RCH pharmacy or your home.

Please include your current address if you would like the prescription posted out to you.